Top-up terms

1. Use: Top-up credit can only be used to pay for services on this platform. It earns no interest and cannot be transferred, withdrawn, or exchanged back into cash or crypto.

2. Refunds: Credited top-ups are generally non-refundable. For special cases such as mistaken or duplicate deposits, contact support; requests are reviewed manually, and network fees and handling costs are borne by you.

3. Asset and network: Only send the asset shown on the page to your deposit address, using the selected network. Deposits of other assets, via other networks, or of unsupported tokens will not be credited automatically and may be unrecoverable; any resulting loss is yours.

4. Minimum amount: Transfers below the minimum deposit are not credited automatically. You may file a claim; manual handling deducts the related sweeping cost.

5. Crediting time: Deposits are credited once the transaction reaches the required number of confirmations. We are not liable for delays caused by network congestion or chain reorganizations; if a credited transaction is reverted by a reorganization, we may deduct the corresponding credit (including any bonus).

6. Compliance: Deposits are screened for anti-money-laundering and sanctions compliance. Funds from high-risk sources may be held, require additional information, or be handled as required by law.

7. Bonuses: Any top-up bonus is granted under the promotion rules, can only be spent on services, and cannot be withdrawn or transferred; it is deducted together with the deposit if the deposit is reversed. Promotions may be changed or ended at any time.

8. Updates: We may update these terms; you will need to accept the updated terms before topping up again.